In keeping with our mission, TerraSmart does not accept returns. Returned products generate over 1 million tonnes of landfill waste per year in Canada alone. During the return process, trucks burn roughly 1.6 billion gallons of diesel fuel, resulting in 15 million metric tons of carbon dioxide emissions. Thank you for being earth-friendly. If you do have any issues with your product, please contact us and we will address these on a case-by-case basis.
Please note that we are not the manufacturers of the products we sell. If you have a performance and/or warranty issue, or a general complaint with a product, we will do our best to facilitate the complaint on your behalf, but is also appropriate that you contact the manufacturer directly..